Last updated: February 2026
1. Introduction
Welcome to Kashmir Yatra. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at Kashmiryatra@hotmail.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:
- Name and Contact Data (Email address, phone number, etc.)
- Booking Details (Travel dates, destination preferences)
- Payment Information (Processed securely through third-party gateways)
3. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your bookings.
- To respond to user inquiries/offer support to users.
Terms & Conditions
Hotel Rates & Availability
The names mentioned are only an indication that our rates are based on the hotels mentioned therein. Do not consider this as a confirmation, since none of the hotels have been booked. Hotels will be booked only once we receive your confirmation.
If at the time of operation the hotels are not available or sold out, we will book a similar or the next best alternative available. We will advise you of any supplements or rebates accordingly.
Cancellation Policy
Regardless of the reason, cancellations are costly. To offset these costs, the following fees will apply. If you cancel, a Rs. 500 per person convenience fee will be charged by us, along with any non-recoverable expenses of our suppliers, plus the following charges:
| Cancellation Period | Charge |
|---|---|
| Cancelled 30 days or more before trip start | 0% of total cost |
| Cancelled between 15 – 29 days before trip start | 50% of total cost |
| Cancelled 14 days or less before trip start, or No-Show | 100% of total cost |